![]() While some scholars suggest a specific ratio of supervisors to supervisees, others suggest span of control varies depending on where one is in the hierarchy. The number of subordinates a supervisor can effectively supervise is called the span of control. at any given time, the employee should be expected to take orders from only one supervisor" (p."it must be clear to employees which supervisors have the authority to command them under what circumstances and.Considering this, Cordner (2016) recommends two adjustments to the unity of command principle: ![]() In the 24-hour policing agency, sometimes the sergeant has the day off or has an alternative assignment. Unity of command is not always as perfect as described here. This helps to keep a police agency organized. The orders flow down the chain of command. Unity of command indicates that the patrol officer receive orders from the sergeant, who receives orders from the lieutenant, who receives orders from the captain, etc. Have you ever had two supervisors who give you conflicting directions? Which do you follow? What will happen when the other supervisor learns you disregarded his/her directions? Bad things, right? Taking orders from more than one supervisor can be confusing at best, but often is frustrating and dangerous. Unity of command means that every employee has one and only one supervisor. This would be chaotic and counter to the goal of organizing the agency! Unity of Command Patrol officers may think the chain of command is unnecessary and bypass it, as well. For example, if a chief gives orders directly to patrol officers without informing their immediate supervisors (e.g., sergeants, lieutenants), the supervisors are unaware of what the officers are doing and, worse, their authority is undermined. Bypassing the chain of command can have dire consequences. We reviewed chain of command when discussing hierarchical complexity, where communication typically flows downward from the top executive (i.e., the commissioner or chief) to the mid-level managers to the patrol officers. Chain of command "establishes formal lines of communication within a police department" (Cordner, 2016, p. One key organizational principle of control is chain of command. The activities of police agencies must be coordinated. ![]() CRIMJ408: Lesson 2: TIntrodcution to Police Organization Organizational Control Chain of Command
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